Privacy policy
Last updated: February 2026
At Timber & Co., your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe when you visit or shop on our website, shoptimberandco.com.
What We Collect
When you visit our site or make a purchase, we may collect:
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Your name, email, phone number, and shipping/billing address
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Your order details and payment confirmation (payment info is securely processed by our providers — we don’t store your card details)
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Info about how you use our website (like what pages you visit or what’s in your cart)
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Any messages or reviews you send us
We may also use cookies to improve your experience on our site, such as keeping items in your cart and helping us understand how visitors use the site.
How We Use Your Information
We use your info to:
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Process and ship your orders
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Contact you about your purchase or support requests
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Improve your shopping experience
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Send you emails or offers (only if you’ve signed up for them)
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Prevent fraud and keep our site secure
Sharing Your Information
We only share your info with trusted partners who help us run our business — like Shopify (our website provider), payment processors, and shipping services. We never sell your personal information.
Your Rights
You have the right to:
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Ask what information we have about you
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Ask us to correct or delete your information
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Opt out of marketing emails anytime (just click “unsubscribe” at the bottom of our messages)
To make a request, just email us at timbercopack@gmail.com.
Children
We do not knowingly collect personal information from anyone under 16. If you believe your child has shared info with us, please contact us so we can remove it.
Contact Us
If you have any questions about this policy or your information, contact us at:
Timber & Co.
📧 timbercopack@gmail.com
📍 North Branch, MN 55056